Frequently Asked Questions
Short answers to the questions we hear most. Still stuck? Email hello@jeerahapp.com.
What is Jeerah?
Jeerah is a women-only neighbourhood community app. It helps you find local outings, meet verified neighbours nearby, and build real friendships in your city — with safety as the starting point, not an afterthought.
When is Jeerah launching?
We're hand-picking the first cohort right now. Drop your email on the home page and you'll be among the first to get the download link when we open early access.
Who can join?
Women, 18 or older, who can verify their identity with a government-issued ID. Verification is what keeps the community safe — there's no "skip" option.
How does ID verification work?
During sign-up you'll submit a photo of a government-issued ID. Our verification team checks it privately — your ID is never shown to other members. Once approved, you're in.
We store ID photos encrypted and access them only for the verification review and abuse investigations.
Is Jeerah free?
Joining Jeerah and using the core community features is free. Some outings hosted by members are paid (set by the host); that money goes to the host, not to us.
How do you keep the app safe?
Three layers: ID verification on every account, a clear community code of conduct with real enforcement (mute, suspend, ban), and easy in-app reporting for anything that feels off. Reports go straight to our team.
I joined the waitlist. What now?
Nothing for you to do — you're on the list. When we open early access we'll send one email with the download link and a short welcome. We won't spam you.
Want off the list? Reply to any email from us with "unsubscribe" or email hello@jeerahapp.com.
What platforms will Jeerah support?
iOS and Android at launch. There's no web app planned for the initial release — the experience is built for the moments you have your phone in hand.
How do I delete my account or data?
Inside the app: Settings → Delete Account. Or email hello@jeerahapp.com and we'll take care of it. Personal data is removed within 30 days; backups roll off over the following 90 days. See our Privacy Policy for the full details.
I have a question that's not here.
Please email hello@jeerahapp.com — a real person reads every message.